Michael porter developed the five forces model. of the five forces, there were three that had to do with competitive forces and two that had to do with bargaining power forces. two strength factors that relate to all three of the competitive forces are switching costs and

customer loyalty

Explanation:

According to my research on five forces model, I can say that based on the information provided within the question the two strength factors that relate to all three of the competitive forces are switching costs and customer loyalty. Customer loyalty is when a customers choose and become loyal to a certain business over their competitors because their organizational culture and customer service.

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reserve is the answer