Denushka is a pharmacy technician who is new to a pharmacy. Which activities might the pharmacy require her to participate in to ensure a quality experience for patients? Check all that apply. internal audits
CGI
staff training
ICG
risk analysis
onsite surveys
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What are the benefits and challenges if you use in-house resources to manage accreditation versus obtaining an external consultant with specialization in health care accreditation?

Anurse recently administered filgrastim intravenously to a client who has cancer and is receiving cytotoxic chemotherapy. for which of the following data, discovered after the medication was administered, should the nurse consider filling an incident report? a. the client had chemotherapy 12 hr before the medication was administered. b. the nurse flushed the client’s iv line with d5w before and after the medication was administered. c. the client’s absolute neutrophil count was 2,500/mm^3 before the medication was administered. d. the medication vial sat at the room temperature for 2 hr before it was administered.

Anurse is caring for a client who has diabetes mellitus and is taking pioglitazone. the nurse should plan to monitor the client for which of the following adverse effects? a. tinnitus b. insomnia c. fluid retention d. orthostatic hypotension