While you are working as a medical assistant, two phone calls come in at the same time: one for an appointment, which you answer first, and one from a mother who says her child might have swallowed rat poison. How would you handle these calls to be sure the patients get the attention they need?

Anurse is teaching about a new prescription for infliximab to a client who has rheumatoid arthritis. which of the following information should the nurse include in the teaching? a. “you will receive a mantoux test before the initial medication dose.” b. “you might experience diarrhea during the first 2 weeks of treatment.” c. “you will receive the medication every week for 6 weeks.” d. “you should receive the intranasal influenza vaccine.”