Identifying Reference Information What information can pharmacy technicians look up in pharmacy references?
Check all that apply.

a. protocols and storage information for different drugs
b. standards for customer-service interactions and sales
c. information about drugs and possible substitutions
d. frequently changing pharmacy standards
e. none; only the pharmacist can look up reference information

You are caring for a 52-year- old woman who has been prescribed a major antipsychotic (neuroleptic) agent. after explaining the potential side effect, the client refuses to take the medication. how would you feel about taking a major antipsychotic (neuroleptic) agent, realizing the many side effects that these medications can cause? for psychoactive medications to be effective, client adherence is essential. how would you respond to a client who continually fails to follow his or her medication regimen?

Anurse is planning teaching for a client who has asthma about taking montelukast. which of the following should the nurse include about the purpose of this medication? a. relieves acute bronchospasm b. inhibits replication of neutrophils c. controls inflammation in the airways d. activates beta2-receptors in smooth muscle

Anurse recently administered filgrastim intravenously to a client who has cancer and is receiving cytotoxic chemotherapy. for which of the following data, discovered after the medication was administered, should the nurse consider filling an incident report? a. the client had chemotherapy 12 hr before the medication was administered. b. the nurse flushed the client’s iv line with d5w before and after the medication was administered. c. the client’s absolute neutrophil count was 2,500/mm^3 before the medication was administered. d. the medication vial sat at the room temperature for 2 hr before it was administered.