Randy manages a team of computer programmers. The team is working on multiple projects, and every member is feeling overworked. Senior management wants Randy's team to take on another
huge project without adding more programmers to the team. How should Randy respond to
demonstrate effective assertiveness?
oo
A) "I cannot, in good conscience, ask my overworked team to take on more work!"
B) "If we take on this work, everyone will need to work overtime for many weeks."
"We will try our best, but I am going to have a very unhappy team and risk losing good
C)
workers."
D) "To accept this work, we will need to talk with our clients about extending some deadlines."
SUBMIT
Question 11 of 19

The registered nurse working in thè cardiac care clinic is tasked with implementing quality improvement measures. to educate the dlinic staff, the nurse plans an in-service program to introduce concepts of quality improvement and evidence-based practice. additionally, the role of the case manager will be included in the presentation. the nurse plans on nursing care of the patient with congestive heart failure as a template and prepares sample clinical pathways care maps and multidisciplinary action plans. a. describe how clinical pathways are used to coordinate care of caseloads of patients. b. what is the role of the case manager in evaluating a patient's progress? c. what are examples of evidence-based practice tools used for planning patient care?