The nurse working at the senior center notices mrs. jones, a 78-year-old, crying. the nurse approaches mrs. jones and asks if she needs . mrs. jones states "i am so embarrassed. i had another accident and my pants are all wet. it's like i'm a baby. i never should have come to the senior center."
a. what factors may be contributing to the urinary incontinence?
b. how should the nurse respond to mrs. jones?