Pls ! martha was going the store which is one mile away from her home when she got to the store she realized that she forgot her wallet, then walked back home. how much did she walk ?

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%