Can someone me anwser a/2-9> -1

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%

Aweekly newspaper charges $72 for each inch in length and one column width. what is the cost of an ad that runs 2 column inches long and 2 columns wide? its not 288

Ahighway between points a and b has been closed for repairs. an alternative route between there two locations is to travel between a and c and then from c to b what is the value of y and what is the total distance from a to c to b?