Barbara made a scale model of the Washington Monument. The scale factor for her model is 1/1332.The height of her
model is 5 inches. What is the actual height, in feet, of the
Washington Monument?

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%