Mathematics, 17.12.2021 02:50 lindsayb2000

g ABT, an alarm company receives 40 calls per hour. On average, it takes 4 minutes for a call to be processed by an agent. ABT has 5 agents answering the calls. If a call arrives and all 5 agents are busy, the call is routed to a different company. What is the probability that all servers are busy

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g ABT, an alarm company receives 40 calls per hour. On average, it takes 4 minutes for a call to be...

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