Please help! Due in two hours!

Ineed with number 17 i don’t get it at alll

The lengths of nails produced in a factory are normally distributed with a mean of 4.91 centimeters and a standard deviation of 0.05 centimeters. find the two lengths that separate the top 4% and the bottom 4%. these lengths could serve as limits used to identify which nails should be rejected. round your answer to the nearest hundredth, if necessary.

For each polynomial, determine the degree and write the polynomial in descending order. a. –4x^2 – 12 + 11x^4 b. 2x^5 + 14 – 3x^4 + 7x + 3x^3