Ihave no clue what to do its due tm

Little’s law firm has just one lawyer. customers arrive randomly at an average rate of 6 per 8 hour workday. service times have a mean of 50 minutes and a standard deviation of 20 minutes. how long does a customer spend at little’s law firm on average?

How do i do this activity, is appreciated

The magnitude, m, of an earthquake is defined to be m=log l/s, where i is the intensity of the earthquake (measured by the amplitude of the seismograph wave) and s is the intensity of a “standard” earthquake, which is barely detectable. what is the magnitude of an earthquake that is 1,000 times more intense than a standard earthquake? use a calculator. round your answer to the nearest tenth.