Could someone actually help me with this and not just take my points please I would give you more then 18 points but someone else took them when I tried to ask this question, but I’ll mark you the brain thing if you help me. IM LEGIT BEGGING RIGHT NOW

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%