Anyone know the answer?!

What is the missing step in this proof ?

In the following diagram it is given that dec,ab || dc, ad || eb, and ad is congruent to bc. a)why isn't abc a parallelogram even though it has a pair of parallel sides and a pair of congruent sides b)explain why be must be congruent to bc. further explain what type of triangle this makes triangle abc and what it tells you about angle 1 and angle 2c) finally why must angle 3 be congruent to angle 1? further, explain why we know that angle 3 is congruent to angle 2

Now max recorded the heights of 500 male humans. he found that the heights were normally distributed around a mean of 177 centimeters. which statements about max’s data must be true? a) the median of max’s data is 250 b) more than half of the data points max recorded were 177 centimeters. c) a data point chosen at random is as likely to be above the mean as it is to be below the mean. d) every height within three standard deviations of the mean is equally likely to be chosen if a data point is selected at random.