subject
Mathematics, 19.12.2020 07:00 roadrnr8970

HURRY An automotive service center would like feedback on its customer service. Each customer receives a printed card after they pay for services with a short survey on which customer service is ranked on a scale from 1 (least satisfied) to 5 (most satisfied). Customers can then choose to submit the card in a box on their way out of the store. The store manager finds that 140 cards were filled out in the past week, with an average customer satisfaction score of 2.47. Which type of bias is most likely to be present in the survey results?

This is undercoverage bias because some types of customers may not have received cards.
This is nonresponse bias because many customers may choose to not fill out the cards.
This is question wording bias because the customer service score levels may not be clear to customers.
This is response bias because customers may not be truthful about their experience with custom

ansver
Answers: 3

Another question on Mathematics

question
Mathematics, 21.06.2019 20:00
15 and 14.7 are 1 apart, so 15 – 14.7 must be 1.
Answers: 1
question
Mathematics, 21.06.2019 21:40
Many newspapers carry a certain puzzle in which the reader must unscramble letters to form words. how many ways can the letters of emdangl be arranged? identify the correct unscrambling, then determine the probability of getting that result by randomly selecting one arrangement of the given letters.
Answers: 1
question
Mathematics, 21.06.2019 23:00
The price of a car has been reduced from $19,000 to $11,590. what is the percentage decrease of the price of the car?
Answers: 1
question
Mathematics, 22.06.2019 00:10
Which of the following expressions cannot be simplified to x – 2?
Answers: 1
You know the right answer?
HURRY An automotive service center would like feedback on its customer service. Each customer recei...
Questions
question
Mathematics, 22.04.2021 18:20
question
Mathematics, 22.04.2021 18:20