Answer correctly please the test is worth 60 % of my grade

How do i multiply two digit numbers

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%

Abby is collecting rainfall data. she finds that one value of the data set is a high-value outlier. which statement must be true? abby will use a different formula for calculating the standard deviation. the outlier will increase the standard deviation of the data set. the spread of the graph of the data will not change. abby will not use the mean when calculating the standard deviation.