Write an equation in slope-intercept form for the line that has the given slope and contains the point. Please show some work. (0,1)&(-4,9)

Find the slope of the line below . enter your answer as a fraction or decimal. use a slash mark ( / ) as the fraction bar if necessary

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%

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