Help me please ?

Solve this problem! extra ! 3025/5.5 = a/90.75 / = fraction

An office supply company conducted a survey before marketing a new paper shredder designed for home use. in the survey, 80 % of the people who tried the shredder were satisfied with it. because of this high satisfaction rate, the company decided to market the new shredder. assume that 80 % of all people are satisfied with this shredder. during a certain month, 100 customers bought this shredder. find the probability that of these 100 customers, the number who are satisfied is 69 or fewer.

For a science project, a high school research team conducted a survey of local air temperatures. based on the results of the survey, the found that the average temperatures were around 10 degrees higher than expected. this result was wrong. the trouble with the survey was that most of the locations were exposed to direct sunlight and located over asphalt or sand, which resulted in higher temperatures than normal. this is a classic example of an error in which phase of inferential statistics?