Given: △GHI∼△PQR , the perimeter of △GHI is 27 and the perimeter of △PQR is 45. If the length of GH is 10, what is the length of PQ?

A:3 3/5

B:16 2/3

C:6

D:27 4/5

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%