Hey, the question is in the pic.

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%

Can someone explain to me how to do

Reinel saves 30% of every pay check. his paycheck last week was 560$. how much did reniel save last week?