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Mathematics, 22.02.2020 04:36 solo4360
A call center company requires it's operators to answer the phone in an average time of 0.17 minutes or less. A sample of 32 actual operator times were collected and the results were a mean time of 0.173 minutes and a standard deviation of 0.0183 min. Is this sample mean response time statistically higher than the standard? What can you conclude? Assume alpha = 0.05
Select one:
a. There is statistical evidence that the mean response time exceeds the standard.
b. There is no statistical evidence that the mean response time exceeds the standard.
c. The mean response time is exactly equivalent to the standard.
d. The mean response time exceeds the standard by alpha.
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A call center company requires it's operators to answer the phone in an average time of 0.17 minutes...
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