One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%

What is the ratio of the change in y-values to the change in x-values for this function? a) 1: 13 b) 2: 5 c) 5: 2 d) 13: 1

Jack did 3/5 of all problems on his weekend homework before sunday. on sunday he solved 1/3 of what was left and the last 4 problems. how many problems were assigned for the weekend?

Robert plans to make a box-and-whisker plot of the following set of data. 27, 14, 46, 38, 32, 18, 21 find the lower quartile, the median, and the upper quartile of the set? lower quartile: 19.5; median: 29.5; upper quartile: 42 lower quartile: 14; median: 27; upper quartile: 46 lower quartile: 18; median: 27; upper quartile: 38 lower quartile: 16; median: 29.5; upper quartile: 42