Provided. 1: Together both parties identify the real issue

2: Use examples to illustrate potential solutions

3: Decide what

happens if agreement is broken

4: Write down agreement

5: Separate the demands (positions) from what the parties really want (interests)

6: Make a final decisions about what to tell others

7: Identify two workable solutions

8: Listen carefully and understand what is being said as questions to clarify and again information

9: Create list of many solution

10: Select two or three realistic solutions

11: Individually, each side thinks about the real issue that is causing the problem

12: Repeat main points of agreement

13: Consider the issue from the perspective of the other party

14: Sort out feelings about the problem so it says can see how they’re interests of each side differ

15: Come to