Customer experience management is a business science with the direct purpose of: A. Reducing marketing costs
B. Enhancing customer relationships with a business
C. Making sure customers don't post unflattering public reviews
D. Enhancing sales and increasing profits

B

Explanation:

There whole thing is to worry about the customer experience since there trying to grow there relationship with the customer with a positive experience.

answer: they get money for not letting the president go

explanation:

i gotcha bud, the answer is d

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