Is Democracy failing to its citizens? If so how? If not why?. - I’m not really sure how to really explain this question I need help.

No, democracy is the first kind of government rule in America and it was created by the people, for the people. Democracy shares valued of equality in both gender and race. Look at the democratic views of the immigration crisis. The Republican view is to kick out all illegals and build a wall across Mexico, while the Democratic method is to find solutions to solve the problem such as more policing in high immigrant dense populations and more policing at the border. Also illegal immigrants that commit crimes or do anything illegal will be deported back.
Democrats also values the idea of climate change, while the majority of Republicans believe it is a hoax or is a small problem.

Democracy is the true type of government.