Question 1 higher eq levels are linked to     lower rates of substance abuse in adolescents     greater optimism     workplace leadership     all of the above 0.2 points     question 2 two interdependent individuals can achieve more than the sum of their individual accomplishments due to     synergy     magic     the multiplicity effect    the predominance of win–win solutions 0.2 points     question 3 when is it advisable to not try for a win-win outcome?     when you are in the wrong     when a long term relationship is at stake    when you are very short of time for negotiations    a. & c. 0.2 points     question 4 the balance in the emotional bank account is a good measure of your income     how well you save money     the strength of your relationship     your assertive skills 0.2 points     question 5 giving up being right     means that youwill never get your way     requires learning to step on the shoes of the other     requires looking for win–win outcomes     requires giving up because you can never really understand another person 0.2 points question 6 stepping into the shoes of the other leads to     bunions     confusion    a loss of your own identity     empathy 0.2 points     question 7 which of the following are risk factors for future violent acting out?     a previous history of violent behavior     having been physically abused as a child     brain damage which can interfere with the brain’s inhibitory mechanisms     all of the above 0.2 points     question 8 thought stopping is a technique for     overcoming amnesia     disrupting angry, irrational self talk     mind control used by totalitarian governments     enhancing reframing 0.2 points     question 9 rage reactions are more likely to occur if     our bodies are already in a state of heightened arousal     we are surprised     we are hungry     we are relaxed 0.2 points     question 10 when going through the various stages of the process of forgiveness, you eventually pass from to     angry; euphoric     survivor; denial     victim; survivor     indignation; self-blame