Mr. Kumar is considering a Medicare Advantage HMO and has questions about his ability to access providers. What should you tell him?

In most Medicare Advantage HMOs, Mr. Kumar must obtain his services only from providers who have a contractual relationship with the plan (except in an emergency)

Explanation:

In a situation whereby Mr Kumar is considering a Medicare Advantage HMO and has questions about his ability to access providers, the thing to tell him is that in most Medicare Advantage HMOs, he must obtain his services only from providers who have a contractual relationship with the plan except in an emergency.

b and c would be the answers

out of the choices i'd say d the ability to set goals, mainly because to desire to continue you need motivation but it isn't motivation in that part, but setting goals means you have an endgame and you want to reach it which sums up motivation.