A new patient dressed in dirty clothes
and with poor personal hygiene comes to the physician's office without an
appointment. The patient's appearance indicates that this person may not be able
to pay for the office visit. In terms of nonverbal communication displayed by the
office staff, how could the patient feel he or she is not to be seen? What body
language will indicate that the medical assistant cares? Why is observation an
important component of communication?
Answers: 1
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A new patient dressed in dirty clothes
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