You have scheduled an appointment and obtained a Scope of Appointment (SOA) form to discuss Medicare Advantage Plans with a consumer. When you arrive at the appointment, a friend of the consumer who is Medicare-eligible is present to hear your presentation. What should you do?

What are hormones? a. they are minerals needed for proper bone formation. b. they are the parts of the body targeted by endocrine glands. c. they are substances needed for muscle and nerve activity. d. they are substances released by endocrine glands.

Effective communication consists of a. verbal and nonverbal communication and speaking clearly and loudly b. verbal communication and stereotyping c. verbal and nonverbal communication and active listening skills d. nonverbal communication and minimal interruptions   select the best answer from the choices provided.

The federal child abuse prevention and treatment act (capta; 42 u.s.c.a. § 5106g) makes it mandatory for parents, guardians, and professionals dealing with children to all acts of child abuse they encounter.