If you find yourself in a situation that you think might be escalating, what should you avoid doing? a. allow the person to express concern b. apologize, if appropriate c. let them know their issue is not part of your job d. be defensive

You are staying at a friend's house, and your friend wants to sneak out of the house to go to a party down the street. you really do not want to do this and don't want your friend to do this, either. too many things could go wrong. this is a good time to demonstrate your refusal skills. first, list the four essential components of effective refusal. (4 points) then demonstrate how you would use the essential components to communicate your refusal to your friend. (8 points) finally, list three possible consequences of sneaking out of the house and going to the party. (3 points)