Darnell's insurance company has refused to pay for a treatment Darnell received while in the hospital. Which of the following is
NOT TRUE?
O Darnell has the right to file a grievance with the insurer.
O The facility must inform Darnell how to file a grievance.
O The insurer must respond to any grievance filed by Darnell.
O The insurer must pay because Darnell has a right to make
health care decisions.

The statement below is NOT TRUE about the Darnell's insurance and the medical treatment which he recieved:

O The facility must inform Darnell how to file a grievance.

Explanation:

This is because, how to file a claim differs from one point to another and from one health treatment recieved to the other. It is not necessary the job of the facility to guide Darnell on how to file his grievance due to fact that, he can still be able to do that on his own without any assistance or probably with the assisstance of a lawyer.