Which one of the following people has the most direct and most cost-effective opportunity to avoid developing disease or injury? A.
Cathy is addicted to cigarettes.
B.
Juan is depressed because of a recent death in the family.
C.
Meryl has diabetes just as her mother did.
D.
Paul lives in a city with poor air quality.

Ori works at a flower shop in her town. when customers come in to purchase flowers as gifts, lori takes the time to really listen to their needs so she can recommend the perfect bouquet to them. as a result, lori's customers leave happy and return to this shop whenever they need to give a gift. lori's co-workers like her because she gets along with everyone and compliments them on the bouquets they have put together. what workplace habit does lori demonstrate?