When the hospital helicopter arrived with a patient, the emergency medical technician, George, gave the nurse, Cheikh, a detailed verbal report that lasted about an hour. He used complex medical terms to explain the patient’s condition and verified that Cheikh understood all the information before he left. How might George have improved this verbal report?

a. by ignoring whether Cheikh understood him or not
b. by adjusting his language to use everyday terms
c. by including visual aids like slides
d. by making it more brief and concise

D. By making it more brief and concise, George could have improved the verbal report.

Explanation:

When a paramedic or an emergency medical technician is handing over a patient to the emergency department, triage, or the nursing staff or during any transfer of care of a patient, the handoff which is mostly in verbal form should be complete yet precise, concise, clear, with pertinent patient details.

Time is the most crucial factor while dealing with emergency patients and quick and immediate initiation of treatment care is highly important. So giving a very elaborate handoff for about an hour will lead to waste of time.

The handoff should follow SBAR, IMIST-AMBO standards to improve the care and safety of patients.

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