What of the following prevent and injury?

Ori works at a flower shop in her town. when customers come in to purchase flowers as gifts, lori takes the time to really listen to their needs so she can recommend the perfect bouquet to them. as a result, lori's customers leave happy and return to this shop whenever they need to give a gift. lori's co-workers like her because she gets along with everyone and compliments them on the bouquets they have put together. what workplace habit does lori demonstrate?

(i think the answer is a, am i right? ) most regulatory signs are a. octagonal and red or white b. circular and blue or green c. rectangular and red or white d. rectangular and yellow

Which action might increase self-confidence? a: getting involved in an activity that you consider meaningful b: consulting your internal critic c: using more nonverbal communication d: observing more closely the actions of others