Which step in the decision -making process involves looking at the pros and cons of option?

The letter C is the right answer.

Explanation:

To analyze the pros and cons of a decision, you must evaluate what the consequences of that decision will be. Positive results are considered the "pros", while negative results are considered the "cons".

In this decision-making stage, the evaluation of the pros and cons determines whether the decision should be made or not. If the positive results are superior to the negative ones it must be taken, otherwise the decision must be discarded or reformulated.