While recruiting a customer-care service specialist, which quality is the management most likely to look for? a. organizing skills b. communication skills c. leadership d. self-motivation plz

Me with this i need to get the answer quickly.

How do healthier citizens save the government money?

One hospital ceo insists on including performance data in the hospital’s annual report. “we do very well on most measures, except for one or two, but we put those in anyway,” she says. “we want to hold ourselves accountable.” does this practice demonstrate effective or ineffective leadership?