What is the first step when solving a difficult problem?

Step One: Define the Problem: “What is the problem?”

Step Two: Identify the Causes of the Problem: “Why is this happening?”

Step Three: Brainstorm Possible Solutions.

Step Four: Select the Best Solutions.

Step Five: Implement the Plan.

Step Six: Follow-Up, Evaluate, and Monitor Progress.

Simple google search. Hope this helps.

answer; /// i believe that the correct answer is (a) administrative team;

is this a real question