It hurts shelly feeling when her two best friends her from their outing which term completes the sentence explain exclude negotiate concede elaborate

Could someone me with this question?

"first of all, how could they mistake a man for a sasquatch? " which best explains the purpose of this question (from review 2)? a) to illustrate how much the book uses humor b) to show how unbelievable parts of the story are c) to convince the reader that the novel is poorly written d) to highlight the differences between the characters in the novel

Melinda is reading a story that has several characters. the character chloe is described in great detail and has several unique traits. what kind of character is chloe