Which revisions would make this e-mail more formal? Check all that apply. Removing the contractions removing the exclamation points removing the salutation removing the slang and casual speech removing the information about amusement parks.

Review the previous excerpt from barbra jordan’s speech. answer the following 3 questions in the space below.

Returning from vietnam, we were indeed given a parade. crowds of screaming people waving signs — not just on one road, one day. no, they were everywhere. every day. on the streets, on the television, on the radio. a hot, angry tangle of shaking fists and ugly words that threatened us like a monster with a hundred heads. our country had chewed us up and spit us out, and now we were being treated as if it were our fault. what is one way the author's use of language contributes to the tone of this passage? a. the use of figurative language creates a feeling of resentment. b. the phrase "hot, angry tangle" is used sarcastically to create irony. c. the word "parade" is used sarcastically to create a lighthearted mood. d. the parallelism draws attention to the confusion of those returning.

In the communication breakdown section, michael b. green learned that "a red rag" or a had nothing to do with the internal makeup of the person who was wearing it.