Why is empathy important when connecting to a text?

Empathy opens you up to better communication because empathy is being able to take the perspective of another and think, feel, & act as if you are them.

Explanation:

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Empathy is important because it helps us understand how others are feeling so we can respond appropriately to the situation. People who are good at reading others' emotions, such as manipulators, fortune-tellers or psychics, might also use their excellent empathetic skills for their own benefit by deceiving others.