A customer emails you the following note: To whom it may concern:

I am absolutely livid. At 9am today, I put in a request to have one of your gophers go grocery shopping for me and bring back everything on my list by 2pm. I'm hosting an important event this evening and needed time to prepare. It is now 5pm, and I haven't heard from the gopher. I'm about to run to the store myself as people will be arriving in two hours! At this point, it's not even worth getting my groceries. Please cancel my request. I won't be using you for anything in the future.

—Alex

You look into Alex's request and discover that he accidentally submitted his request for tomorrow, not today. Alex did receive an email confirmation for his request but did not notice he put in tomorrow’s date. Write an email response addressing his situation.

Read the passage below and answer the question that follows. ‘you make me feel uncivilized, daisy,’ i confessed on my second glass of corky but rather impressive claret. ‘can’t you talk about crops or something? ’ i meant nothing in particular by this remark but it was taken up in an unexpected way. ‘civilization’s going to pieces,’ broke out tom violently. ‘i’ve gotten to be a terrible pessimist about things. have you read ‘the rise of the coloured empires’ by this man goddard? ’ ‘why, no,’ i answered, rather surprised by his tone. ‘well, it’s a fine book, and everybody ought to read it. the idea is if we don’t look out the white race will be—will be utterly submerged. it’s all scientific stuff; it’s been proved.’ in this passage, tom’s ideas about race relations come off as uncivilized. what literary device is fitzgerald using here? irony personification metaphor simile