In the story "Two Places To Call Home" What do the characters do and say rerlated to the central idea?

What is the effect of narrator's word choice on the tone of this passage? the words "my heart shrank within itself" create a fearful tone. the words "better-omened" set a hopeful tone. the words "wounded his fellow" develop a remorseful tone. the words "struck harsh upon my ears" suggest an irritated tone.