2. Explain how an open communication climate and choice of a communication channel influence the quality of communication.

Communication is an essential process in social life, through which individuals express themselves, integrate and exchange knowledge. Since there are several ways to establish communication and several channels for it to occur, it is necessary that the communication process is aligned with the environment and individuals.

In the workplace, for example, communication is essential to create an organizational culture favorable to team development, to motivate, to share knowledge, to integrate, etc. An effective leader is one who uses open and assertive communication so that his message is transmitted in the best possible way to his subordinates, so that determined organizational goals and targets are achieved.

summary - a brief statement or account of the main points of something.

main idea - the main idea is defined as the main point of a speech or piece of writing.

paragraph - a distinct section of a piece of writing, usually dealing with a single theme and indicated by a new line, indentation, or numbering.

he does not belive what the men tell him about the jungle