Write a formal business letter in 150 – 180 words on "A customer of the software company you work for has written to complain that the website that was developed doesn’t work. The customer is now requesting a refund. As Assistant Manager Sales, write a letter to client explaining the reasons that why you cannot offer a refund ".

Which of the following is an example of an author’s purpose for using first-person point of view?

Which sentence best describes the biased way the author approaches this topic? boars = bacon. and gammon, chops, sausages and feel your salivary glands begin to tingle at the thought of your teeth sinking into that first tender mouthful, and you will be half way towards a sensible attitude towards these creatures. they’re pigs. porkers, hogs, swine, if you will. they dig up people’s gardens, occasionally attack their dogs, spread disease and generally cause a nuisance. in culinary terms, they’re no different to cows or sheep or any of the other feeble-minded, four-legged frolickers which, in various pasties, pies and other assorted pastry cases, end up on our steaming plates on a daily basis. low in fat but high in deliciousness, by eating a wild boar you aren’t depriving poor little peppa and george of a long-lost cousin, but rather reaffirming your god-given position at the top of the food chain. if a boar could eat you it would, thus i say we should return the favour with interest. so say no to the misty-eyed squealers and man up, tuck in and pig out!

Which of the following is the original meaning of the word college? a. an independent institution of higher learning offering a course of general studies leading to a bachelor’s degree b. a building used for an educational or religious purpose c. a group of persons considered by law to be a unit d. a body of clergy, living together and supported by a foundation