is when the author gives human traits to an animal or some other lifeless object.  a tone  b flashback  c personification  d theme​

anne's craft goods

123 e mason drive, johnson, ms

12345

to whom may it may concern;

i have recently ordered a product from your online shop. the shipping details read that my order would be delivered by the 8th of december, whereas it was delivered the 13th. i needed the package for a christmas exchange. 

since i paid for overnight shipping, but did not receive the package in the time allotted, i am kindly asking for a refund. the product was just perfect, but i do not believe i should have to pay for a quick shipping if it came late.

you for your time, i hope to hear from you soon.

sincerely,

john smith

b. cronkite, a trusted television personality, declared that the war was unwinnable and told the american people that the government had better find a way out

even though it went against everything the news anchors typically stood for, cronkite voiced an opinion and took a stance, telling the us that there was no way they were going to win, the war was going to end in a stalemate.