What was William Leaonard modus operandi?

Modus operandi is a Latin term used in English-speaking circles to describe an individual's or group's habitual way of operating, which forms a discernible pattern. The term is primarily used when discussing criminal behavior, but it is not exclusively uttered in this context. Modus operandi can also be defined as a specific method of operation.

For example, military strategists refer to an enemy's modus operandi when predicting the next threatening move in an armed conflict. Synonymous with the term "operating mode," modus operandi is routinely shortened to the initials "M.O.," in both written and verbal usage.

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anne's craft goods

123 e mason drive, johnson, ms

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to whom may it may concern;

i have recently ordered a product from your online shop. the shipping details read that my order would be delivered by the 8th of december, whereas it was delivered the 13th. i needed the package for a christmas exchange. 

since i paid for overnight shipping, but did not receive the package in the time allotted, i am kindly asking for a refund. the product was just perfect, but i do not believe i should have to pay for a quick shipping if it came late.

you for your time, i hope to hear from you soon.

sincerely,

john smith