Why is a business letter preferable to a phone call?
a. a business letter provides a record...
Why is a business letter preferable to a phone call?
a. a business letter provides a record of the contact with all of the details.
b. a business letter allows for a quicker response from the customer service department.
c. a business letter is the only way businesses will respond to complaints these days.
d .a phone call is preferable for all complaints.
Answers: 1
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