What is the second step of effective communication? a. be clear about your goals. b. adjust your communication based on the feedback. c. choose effective words. d. understand your receiver.

The second step of effective communication is option D. Understand your receiver.

For some people, once they receive the message, it may be quick to process the message or it may take some time. This step is key in communication since it defines how specific your response will be.  The second step may be one of the more tough steps in communication because there are many obstacles that may prevent a person from receiving the message correctly such as; noise, power or just indifferences.

d. Understand your receiver.

Explanation:

The second step of effective communication involves making sure the receiver of the message is able to understand the message clearly, such as taking an employee to an office to discuss job satisfaction.

The rest of the alternatives are incorrect because being clear about your goals is the first step of effective communication; choosing effective words is the third step; and adjusting communication based on the feedback is step number four.

there is no reason to represent a false dillemma.

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