NEED HELP PLEASE/NO LINKS Dennis is talking to an angry customer who didn’t receive the product she ordered. With a warm smile, Dennis says, “I apologize, ma'am. I'll personally ensure that you receive it tomorrow.” He has
A) made the interaction more pleasant
B) cleared up a misunderstanding

I don't know which one to choose because realistically they're both correct.

When should readers refer to a dictionary instead of relying on context clues? select all that apply.when they have timeeach unfamiliar word they findwhen the surrounding words are unfamiliarwhen an unfamiliar word appears frequently

Answer in a complete paragraph (at least five sentences) using rare (restate the question, answer the question, reason why, evidence to support). be sure to use correct capitalization and punctuation. the importance of being earnest presents characters who live for one thing and one thing only—to do whatever will bring them pleasure. what message does the play get across regarding the pursuit of pleasure? is this message positive or negative? give specific examples from the play to support your response. respond in a complete paragraph.

Demarco and tanya have received information about three separate mortgage offers. in two or three paragraphs, describe your recommendation for the best financial choice in their situation. evaluate each of the three offers, compare and contrast their effectiveness, and explain the offer that works best. as you explain your answer, support it using reasons and evidence from the calculations you made based on the information provided in this guide for analyzing mortgage options.