HELP ASAP Which phrase is an example of a procedure document?

A.
a description of what employees must wear in the workplace
B.
a description of actions to take to hire an employee
C.
a description of standards for daily patient care at a hospital
D.
a description of how staff should greet customers at a store
E.
a description of acceptable ways to use social media at work

Which sentence from exploring the titanic best indicates the author’s enthusiastic tone at the end of the passage? now, finally, i went to my bunk to get some sleep. when i awoke, it was nighttime, and the good ship knorr was steaming quietly and steadily to our home. they had paid a big price over the years during my long months away from home, but they’d never once complained. as we came into port, i couldn’t believe my eyes.

12. why do you think that using a conversational tone with plain language when writing businesses messages is a good idea?

They always say that juvenile delinquency is a problem. a.)them b.)everyone c.)a noun